Last updated · May 2026
Shipping & Returns
Everything you need to know about delivery and returns.
Shipping
We ship across the European Union. Orders over €60 are delivered free of charge. Standard delivery takes 2–4 business days.
Carbon-neutral delivery
All shipments are carbon-neutral. We work with logistics partners committed to sustainable practices.
Order tracking
As soon as your order ships, you will receive a tracking link by email.
Returns
You may return your order within 14 days of delivery. The product must be in clean, resalable condition and in its original packaging.
How to return
Contact returns@aurelia-sleep.com to start a return. We will send you instructions and the return label.
Refunds
Refunds are processed within 14 days of receiving the returned goods, using the original payment method.